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Badging and Credentialing Offices are the "Front Door" of the Airport

The Trusted Agent course provides:
  • Important history that helps a Trusted Agent better understand the security platform from which they now are required to work from
  • Case study discussions
  • Local badging office tour and interaction to allow participants to see beyond their own airport operation
  • Getting the right balance between customer service and security
  • Initial and recurrent training for Authorized Signatories
  • The tools needed to identify documents correctly
  • Company on-boarding/sponsoring best practices
  • Situational awareness/Behavior Recognition Training
  • Identification of best practices within the credentialing process
Trusted Agents need to clearly understand their responsibilties - the Trusted Agent course provides clarity

Trusted Agents need to understand how to avoid security violations - the Trusted Agent course provides compliance requirements

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